Organization, Information and Learning Sciences ETDs

Publication Date

Spring 4-15-2021

Abstract

This study investigated the storytelling elements of 81 online petitions from 10 human rights international non-governmental organizations (HR-INGOs). The purpose was to analyze the content, structure, and context of the stories in these petitions and reconcile them into a typology—or “proto-typology,” since it was based on a specific sample of HR-INGOs and was intended for future studies to build upon. The study adapted the combined content-analysis (CCA) methodology devised by Hamad et al. (2016). There were three text-mining techniques (word frequency analysis, sentiment analysis, and hierarchical clustering) and then a qualitative stage of narrative inquiry to conduct the data analysis that developed into the proto-typology. The narrative inquiry stage involved: (1) a cycle of narrative coding, (2) code landscaping, (3) a cycle of pattern coding, and (4) categorizing. The completed proto-typology includes three main categories, with a few pattern codes under each one to symbolize sub-categories, i.e., the story types.

Degree Name

Organization, Information and Learning Sciences

Level of Degree

Doctoral

Department Name

Organization, Information & Learning Sciences

First Committee Member (Chair)

Charlotte (Lani) Gunawardena

Second Committee Member

Oleksandr Tkachenko

Third Committee Member

Cristyn Elder

Fourth Committee Member

Damien Sanchez

Language

English

Keywords

storytelling, typology, organizations, online petitions, human rights

Document Type

Dissertation

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