University Libraries & Learning Sciences Faculty and Staff Publications
Document Type
Technical Report
Publication Date
8-2025
Abstract
As generative AI floods higher education, academic advisors—often the first humans students consult—must learn to partner with the technology, not compete with it. This eight-week, community-of-practice pilot at the University of New Mexico gave 15 advisors guided access to GPT-4 for degree planning, policy queries, and email drafting. Pre/post surveys showed familiarity rising from 2.50 to 3.50, overall AI-literacy from 2.71 to 3.90, and confidence from 3.07 to 4.00 on a 5-point scale. Workflow logs documented recruitment emails produced in minutes rather than hours. Participants highlighted ethical guard-rails as a new competency, not an afterthought. Results suggest advisor-centric programs can speed responsible AI adoption while freeing staff time for high-touch student support.
DOI
10.25844/p9rv-vj67
Keywords
AI literacy; academic advising; generative AI; large language models; GPT-4; advisor training; professional development; program evaluation; community of practice; adult learning; workflow automation; student support services; pilot study; workforce upskilling; higher education
Recommended Citation
Lo, Leo S.. "Prompting Progress: An Eight-Week AI Literacy Cohort for Academic Advisors – A Program Evaluation Report." (2025). doi:10.25844/p9rv-vj67.
Creative Commons License
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