University Libraries & Learning Sciences Faculty and Staff Publications

Document Type

Article

Publication Date

2010

Abstract

This study explores factors that predict learner satisfaction and transfer of learning in an online educational program at a multinational corporation, established to improve organizational learning through providing training in technical skills. A mixed-methods design was employed, selecting both quantitative methods utilizing survey research and qualitative methods employing open-ended questionnaire items, face-to-face and phone interviews, gathering the perspective of students, instructors, and instructional designers. The online courses were designed using a problem-centered and case-based approach to learning, and utilized technologies including Learning Management Systems such as Blackboard, Sharepoint, as well as instructional design tools such as Breeze, Captivate and PowerPoint. Online self-efficacy emerged as the strongest predictor of learner satisfaction; collegial support was the strongest predictor of transfer of learning. Qualitative analysis provided additional insight on these findings and the elements that impacted the operation of an online education program in a corporate setting.

Publisher

Taylor & Francis

Publication Title

The American Journal of Distance Education

Volume

24

Issue

4

First Page

207

Last Page

226

DOI

https://doi.org/10.1080/08923647.2010.522919

Language (ISO)

English

Keywords

Learner satisfaction, transfer of learning, online education, corporate learning

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Comments

Pre-print version of the article that can be found on https://www.tandfonline.com/doi/abs/10.1080/08923647.2010.522919

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