Psychology ETDs
Publication Date
Summer 5-12-2019
Abstract
Shared Decision-Making (SDM) is being increasingly advocated for in the fields of physical and mental healthcare as it provides a means for patients and providers to engage in meaningful conversation about treatment decisions. Although there are many reasons for advocating for the implementation of SDM, there is limited information on how SDM impacts patient outcomes throughout treatment and the mechanisms through which these effects occur, and this information is even more limited in the area of mental health. The current research used secondary data analyses to examine patient and provider perspectives on the occurrence of SDM and patient engagement in treatment decisions over a year study and how they influence changes in mental/physical health and well-being. The research aimed to determine: (1) the extent to which patients and providers agreed about SDM and engagement; (2) whether patient decision satisfaction and perceptions of working alliance mediated the relationship between perceived communication and health outcomes; (3) if certain patient demographics were associated with increased preference for engagement in treatment decisions; and (4) what factors mediated the relationship between patient-provider communication and outcomes. The results suggested patient-provider agreement about communication was generally high and that patients tended to perceive better communication than providers. However, when disagreement was greater, providers tended to perceive better communication than patients. Mediational effects were unsupported by the data, but there are positive associations between perceived SDM/patient engagement and better patient outcomes, decision satisfaction, and working alliance. Younger individuals and females reported greater preference for being engaged in treatment decisions, and preference did not significantly vary race/ethnicity. Finally, age, gender, and continuity of care moderated the relationship between patient perceptions of communication and decision satisfaction/working alliance. Specifically, for those who are younger, female, and who have provider turnover, perceptions of communication have a larger impact on decision satisfaction/working alliance. Although mediation was not supported, findings do suggest that providers should be aware of how communication styles impact outcomes, particularly for women, younger individuals, and individuals who have inconsistent providers. Other implications, limitations, and future directions are discussed.
Degree Name
Psychology
Level of Degree
Doctoral
Department Name
Psychology
First Committee Member (Chair)
Dr. Bruce Smith
Second Committee Member
Dr. Alya Reeve
Third Committee Member
Dr. Katie Witkiewitz
Fourth Committee Member
Dr. Jessica Goodkind
Language
English
Keywords
shared decision-making, community mental health, patient-provider agreement, well-being
Document Type
Dissertation
Recommended Citation
Stein, Elizabeth R.. "Patient-Provider Communication in Community Mental Health: How Perceptions of Engagement in Decision-Making Influence Patient-Perceptions of Well-Being." (2019). https://digitalrepository.unm.edu/psy_etds/288