Branch Mathematics and Statistics Faculty and Staff Publications
Document Type
Article
Publication Date
2025
Abstract
The unprecedented migration of populations to urban areas has created major challenges for municipalities and service providers. To address these issues, decision-makers must embrace smart city and Society 5.0 paradigms, both of which focus on adaptability and sustainable development. Artificial intelligence (AI) plays a pivotal role by expanding service capacity, enabling automation, and processing vast data to align urban development with the UN’s Sustainable Development Goals (SDGs). This paper develops a multi-criteria analysis system designed to support decision-making in complex socio-technological contexts. Using cognitive mapping and the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique within a neutrosophic environment, the study analyzes cause-and-effect relationships among critical factors that influence businesses’ adaptation to AI, smart cities, and Society 5.0. The results offer a holistic decision-support framework to guide policymakers, businesses, and urban planners toward inclusive, sustainable, and technologically integrated societies.
Publication Title
Technovation
Volume
150
Language (ISO)
English
Keywords
Artificial Intelligence (AI), Cognitive Mapping, Decision-Making Support, DEMATEL, Neutrosophic Logic, Smart City, Society 5.0, Sustainable Development Goals (SDGs)
Recommended Citation
Gil, Inês A.M.; Fernando A.F. Ferreira; Neuza C.M.Q.F. Ferreira; Florentin Smarandache; Momtaj Khanam; and Tugrul Daim.
"Artificial Intelligence, Society 5.0 and Smart City Adaptation Initiatives for Businesses: An Integrated Approach."
Technovation
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Included in
Applied Mathematics Commons, Business Commons, Mathematics Commons