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In April 2021, the UNM Health Sciences Library and Informatics Center (HSLIC) opened its building 24/7 via badge access to affiliated students, faculty, and staff of the UNM Health Sciences Center. This change facilitated better access to study space, WiFi, and computing for students, while allowing for more consistent staffing during business hours. Data from before the change indicated reference services were rarely utilized after regular business hours. Concentrating staffing during business hours has allowed for more even staffing, providing a higher and more consistent level of service. HSLIC has also been able to recruit and retain more qualified candidates for its desk positions. This poster highlights building usage data since moving to 24/7 and also summarize lessons learned from the project.
library access, 24/7, 24x7, unstaffed library access, health sciences libraries, 24 hour, late night, services, security
Bowler-Hill, Sally; George E. Hernandez; and Tim J. Mey. "24/7 Library - Investing for a Sustainable Future." (2022). https://digitalrepository.unm.edu/hslic-posters-presentations/103