Civil Engineering ETDs
Publication Date
Spring 2026
Abstract
A strong, resilient public workforce is necessary to keep the United States’ infrastructure system running smoothly. Across the public sector, hiring is lagging behind increasing retirement rates, leaving public agencies facing the loss of institutional knowledge at unprecedented levels. Combined with above-average retirement rates, low unemployment rates, and below-average salaries, workforce shortages are expected to become critical, putting the resilience of the public transportation workforce, and by extension, the United States public infrastructure and services at risk. The purpose of this research is to determine the best practices for recruiting and retaining employees at public transportation agencies, thereby positively influencing workforce resilience. These practices include those that take place both before employment - in the form of job advertisements and recruitment practices - and after employment - in the form of incentivization programs, such as bonuses, flexible work schedules, and educational opportunities.
Keywords
Workforce Resilience, Workforce Development, Rural Workforce Development, Public Transportation Agencies, Job Advertisements
Document Type
Dissertation
Language
English
Degree Name
Civil Engineering
Level of Degree
Doctoral
Department Name
Civil Engineering
First Committee Member (Chair)
Dr. Susan Bogus Halter
Second Committee Member
Dr. Christofer Harper
Third Committee Member
Dr. Nicholas Ferenchak
Fourth Committee Member
Dr. Stephanie Bunt
Recommended Citation
Metro, Kristal D.. "Workforce Resilience in Public Transportation Agencies." (2026). https://digitalrepository.unm.edu/ce_etds/381
Comments
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