University Libraries & Learning Sciences Faculty Publications

Document Type

Article

Publication Date

10-1-2010

Abstract

This article describes the creation of an online reference intake form that collects statistics and provides detailed reports. Included is a practical application, based on analysis of Native American questions, for collection development.

Publisher

Routledge

Publication Title

The Reference Librarian

Volume

51

Issue

4

First Page

290

Last Page

299

Language (ISO)

English

Keywords

Reference statistics, Online statistics collection, Data analysis, Collection development

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