The purpose of this project is to review medical records of patients who present to the Emergency Department (ED) more than once in a 72-hour period in order to examine system flaws and identify high-risk patient characteristics and provider practices that result in ED “bounce-backs.” We also aim to give ED providers feedback about discharged patients who have a change in diagnosis and/or change in disposition at the time of the repeat visit.
Wendelsdorf, Aimee. "72-Hour Patient Returns in the Emergency Department." UNM CIR Journal of Quality Improvement in Healthcare 2, 1 (2017). https://digitalrepository.unm.edu/cir_jqih/vol2/iss1/18