Anderson School of Management Theses & Dissertations

Publication Date



Having problem areas and potential problem areas identified within one's organization would be welcomed by most, if not all, administrators. It was the purpose of this thesis to identify and isolate any potential problem area or areas concerning high level personnel of the City of Albuquerque; also to establish any relationship between self-actualization and Rensis Likert’s organizational climate model. The primary tools for determining problem areas were a self-actualization test and Likert’s semantic differentials which characterize an organization's climate. Each department in the City was compared to the City in total to determine any differences with respect to those two measures. Any differences were tested to determine if they were statistically significant. The comparison of self-actualization and organizational climate variables was accomplished by analysis of their correlation coefficients. Through the use of t-Test analysis it was then determined if any coefficients were statistically significant. It was found that only one of the 18 departments was significantly different than the City in total with regard to self-actualization. However, 15 departments had one or more organizational variables that were significantly different than the City in total. With the use of the various exhibits and appendices, each department should be able to take an objective look at its own strengths and weaknesses. It was also found that thirty-six of Likert’s fifty organizational variables had a statistically significant correlation with self-actualization. Thirty-five were positive and one was negative. Satisfaction, dissatisfaction, and organizational “trends” since 1963 were also viewed, but few distinctive or significant conclusions could be drawn. Hopefully the City of Albuquerque, in total and as individual departments, will use the results and develop programs or actions parallel to their needs. Moreover, this study points to some possible new relationships between the concept of self-actualization and various types of organizational climates.



Document Type


Degree Name

Master of Business Administration (MBA)

Level of Degree


Department Name

Anderson School of Management

First Committee Member

Howard Vivian Finston

Second Committee Member

William Stanley Peters

Third Committee Member

Ralph Lemon Edgel