Document Type

Annual Report

Publication Date



Center for Academic Program Support Annual Report 2003-2004 Submitted by Karen R. Olson Significant Developments As of July 1, 2003, the Center for Academic Program Support separated administratively from the General Library, becoming responsible for all budgetary concerns (student employment, hiring, and payroll; staff hiring, payroll, and leave; purchasing and budget reconciliation) and for its technology. CAPS began the fall semester 2003 with TutorTrac, a commercial, web-based, scheduling, payroll, and reporting program. TutorTrac replaced the customized program that CAPS had used for over ten years. Student users now log-in using their student ID number for all appointments and drop-in labs at all CAPS locations. CAPS director served as on-site co-chair and the CAPS staff served as the on-site committee for College Reading and Learning Association's national conference. The Conference, hosted by the University of New Mexico General Library and the Center for Academic Program Support, was held in Albuquerque in October 2003 and attended by approximately 500 participants. From June 1, 2003 through May 31, 2004, CAPS served approximately 4050 individual students, for more than 23,350 contacts, and more than 25,100 contact hours. (These numbers include tutoring sessions, Supplemental Instruction, and Smarthinking.)


UNM Annual Reports, 2003-2004, Volumes 1-4


University of New Mexico




University of New Mexico Press