Organization, Information and Learning Sciences ETDs

Publication Date



The purpose of this study is to understand the importance of e-mentoring and the role it plays in social construction of knowledge in online learning environments. Very little research that specifically focuses on the role of e-mentoring has been done. Both qualitative and quantitative research has shown that good mentoring programs can lead to greater productivity and satisfaction in the work place. However, most research on mentoring is focused on face to face traditional mentoring. E-mentoring offers the opportunity to mentor individuals in a virtual environment through synchronous and asynchronous computer mediated communication. This study looked at transcripts generated from an online cross-cultural problem solving activity where the participants were mentored by e-mentors both internationally and locally and tried to establish the importance of e-mentor roles in the social construction of knowledge.

Degree Name

Organizational Learning and Instructional Technology

Level of Degree


Department Name

Organization, Information & Learning Sciences

First Advisor

Gunawardena, Charlotte

First Committee Member (Chair)

Boverie, Patricia

Second Committee Member

Spurlin, Quincy




E-mentoring, mentoring, roles, social construction of knowledge, cross-cultural, online learning

Document Type