Neutrosophic Analysis of Strategies to Improve Productivity in an Restaurant Chain

Authors

Efrén Gonzalo Montenegro Cueva, Technical University of Cotopaxi, EcuadorFollow
Milena Alejandra Napa Alcívar, Technical University of Cotopaxi, EcuadorFollow

Abstract

The study analyzed productivity in an Ecuadorian restaurant chain using a multicriteria approach within a neu-trosophic framework. The research focused on identifying effective strategies to optimize processes and address-ing specific challenges such as staff turnover and compensation management. The TOPSIS method, combined with bipolar neutrosophic numbers, was employed to evaluate a group of strategies based on high-impact crite-ria. The results highlighted the implementation of economic incentives, training and retention programs, and performance management systems as the most effective alternatives. In contrast, internal communication cam-paigns and flexible schedules were found to be less prioritized. The research demonstrated the utility of neutro-sophic logic in handling uncertainty and ambiguity, offering a replicable model for decision-making in complex business sectors.

Recommended Citation

Montenegro Cueva, Efrén Gonzalo and Milena Alejandra Napa Alcívar. "Neutrosophic Analysis of Strategies to Improve Productivity in an Restaurant Chain." Neutrosophic Sets and Systems 74, 1 (2024). https://digitalrepository.unm.edu/nss_journal/vol74/iss1/22