Advances in information technology have created the potential for global markets, virtually integrated work and workplaces, and international workforce development on a scale never before imagined. To capitalize on these developments, countries, organizations and their leaders need to understand the potential, the challenges, the policies and the attitudes that will be required for success in the electronic environment. This chapter provides an overview of the major technology and management trends and the formative role of digital libraries and information science. The characteristics of the 21st century, emerging trends for libraries and information management, knowledge management and technology driven changes, and the response of libraries to these trends are discussed. Finally, the potential of these changes for Latin America is explored.
Organization of American States
Digital Libraries and Virtual Workplaces: Important Initiatives for Latin America in the Information Age
Digital Libraries, Virtual Workplaces, Technology in libraries
van Reenen, Johann. "Work and Productivity in the 21st Century." Digital Libraries and Virtual Workplaces: Important Initiatives for Latin America in the Information Age (2001). http://digitalrepository.unm.edu/ulls_fsp/37