Organization, Information and Learning Sciences ETDs

Publication Date

7-9-2009

Abstract

One of the most important roles of a knowledge management system is as a filter to verify, authenticate, or justify the knowledge of an organization. The knowledge that passes this filter and is retained or otherwise deemed valuable by the system is official knowledge, the knowledge sanctioned by an organization. In this study, twenty-two articles that describe typologies of knowledge management systems were reviewed for their insights into knowledge validation. The articles were reviewed in the context of intellectual parentage with each article belonging to one of ten lines of inquiry spawning from five preeminent knowledge management articles. The results of this metastudy identify epistemology, knowledge transfer, the application environment, and the social process of sensemaking as valuable considerations for the design of validation mechanisms. A checklist of these considerations serves as the primary contribution of this study. Implications for future work in the design of validation mechanisms for knowledge management systems are discussed.

Degree Name

Organizational Learning and Instructional Technology

Level of Degree

Masters

Department Name

Organization, Information & Learning Sciences

First Advisor

Salisbury, Mark

First Committee Member (Chair)

Gunawardena, Charlotte

Second Committee Member

Ke, Fengfeng

Language

English

Keywords

knowledge management, epistemology, knowledge, validation, metastudy, systems science

Document Type

Thesis

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