Communication ETDs

Author

Matt Willis

Publication Date

12-1-2009

Abstract

The Internet is a technology that is influencing multiple human factors (i.e. cognitive and social). Adults who seek information on the Internet about their health conditions are becoming more common. Providers have been wary of patient information searches, fearing that, at worst, conflicting information may provoke confrontation and doubt and, at best, the information is trivial or already well known to the provider. For this exploratory study a survey was conducted that investigates trends in healthcare provider information technology use and information seeking opinions. This survey was followed by a highly structured interview of n=21 providers. The researcher shows two provider strategies by which patients information seeking can be used to strengthen the professional clinical relationship.

Language

English

Keywords

Patient-Provider Communication, Survey Analysis, Interview, Internet, Internet Informed Patient, Healthcare Provider, Doctor-Patient Communication, Pilot Study, Healthcare, Social Technology, Information Technology, Health Communication

Document Type

Thesis

Degree Name

Communication

Level of Degree

Masters

Department Name

Department of Communication and Journalism

First Advisor

Woodall, Gill

First Committee Member (Chair)

Rao, Nagesh

Second Committee Member

Brown, Coffee

Third Committee Member

Fiedler, Kurt

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