To use Lean management principles to increase overall patient satisfaction by improving cycle time for procedure room turnover, improving overall cycle time, and developing methods to anticipate work ahead of time.
Garcia, Mark. "Using Lean Management Principles to Improve Patient Satisfaction and Reduce Wait Times at UNM GI/Endoscopy." UNM CIR Journal of Quality Improvement in Healthcare 2, 1 (2017). http://digitalrepository.unm.edu/cir_jqih/vol2/iss1/6