To create an inter-shift Emergency Department handoff intervention that will improve standardization and improve the negative patient care events that were occurring due to poor handoffs at the University of New Mexico Emergency Department.
Heilman, James and David Sutherland. "Emergency Department Inter-shift Handoff Intervention." UNM CIR Journal of Quality Improvement in Healthcare 2, 1 (2017). http://digitalrepository.unm.edu/cir_jqih/vol2/iss1/5